Shipping Policy

Welcome to Bravora. This Shipping Policy explains how orders are processed, shipped, and delivered through our website.

Order Processing

• Orders are typically processed within 1–3 business days after payment confirmation.
• Orders are processed Monday through Friday, excluding weekends and public holidays.
• Processing times may be extended during peak seasons, promotional events, or holidays.

Shipping Times

Estimated delivery times are:

• United States: 3–10 business days
• Canada: 5–15 business days
• International Orders: 7–20 business days

Please note that all delivery times are estimates and are not guaranteed.

Shipping Costs

Shipping charges are calculated at checkout based on:

• Delivery destination
• Package size and weight
• Selected shipping method

From time to time, Bravora may offer free shipping promotions on eligible orders.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information.

Please allow up to 48 hours for tracking updates to become available through the carrier's system.

Customs, Duties, and Taxes

International shipments may be subject to:

• Customs duties
• Import taxes
• Brokerage fees
• Other government-imposed charges

These charges are the responsibility of the customer.

Bravora is not responsible for delays caused by customs clearance procedures.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided:

• Delivery may be delayed.
• Additional shipping fees may apply.
• The package may be returned by the carrier.

Bravora is not responsible for orders lost due to inaccurate shipping information supplied by the customer.

Lost, Stolen, or Damaged Packages

If your package is lost, stolen, damaged, or arrives with missing items, please contact us within 7 days of delivery.

We will work with the shipping carrier to investigate and assist in resolving the issue whenever possible.

Delivery Delays

Delays may occur due to circumstances beyond our control, including:

• Severe weather conditions
• Natural disasters
• Transportation disruptions
• Customs inspections
• Carrier service interruptions
• Public holidays

Bravora shall not be liable for delays resulting from these circumstances.

Contact Us

If you have any questions regarding this Shipping Policy, please contact us:

Store Name: Bravora
Email: 0986213593.hien@gmail.com
Address: 1374 Lillian Ave, Sunnyvale, CA 94087, USA