Refund policy

Return & Refund Policy

Welcome to Bravora. We strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, please review our return and refund policy below.

Returns

Customers may request a return within 30 days of receiving their order.

To be eligible for a return:

The item must be unused and in its original condition.
The item must be returned in its original packaging.
Proof of purchase or order confirmation is required.
The product must not show signs of misuse or damage caused by the customer.

The following items are generally not eligible for return:

Final sale or clearance items
Gift cards
Personalized or custom-made products
Items damaged through improper use

Refunds

After receiving and inspecting your returned item, we will notify you regarding the approval status of your refund.

If approved:

Refunds will be issued to the original payment method.
Processing times may vary depending on your financial institution.
Original shipping charges are non-refundable unless the return is due to our error or a defective product.